Allow a moment between messages
Please allow at least a minute between submissions. If the form has expired, reload the page before sending it again. Avoid repeatedly pressing Send while the request is in progress. Include only information relevant to the request.
Tell us about difficult controls
For a control issue, name the button, key or gesture that did not work. For a reading or display issue, describe the part of the page affected. Mention text that is hard to read or controls that are difficult to reach. Keep the message focused on the issue.
Start with the important details
To help us understand your message, please note: Use the form below to send feedback about this site. Enter an email address and a message between 10 and 5,000 characters. You do not need a player account to send a message. Use the form on this page.
Include the game you were playing
To help us understand your message, please note: Include the name of the game and the page address where you noticed the issue. Similar games can use different rules or controls. The address bar is the easiest place to copy the game link. Use a separate sentence for each step when that helps.
Make the issue easier to reproduce
For a clear report, keep this in mind. Describe the actions leading to the problem, the result you expected and the result you saw. Keep the sequence in the order it happened. Mention whether you started a fresh round or continued one. Include only information relevant to the request.
Ask about information you submitted
For a clear report, keep this in mind. Use this form to ask about a message you previously sent or to request its removal. Provide only enough detail to identify that submission. You may be asked to verify that the request relates to your own information. Use a separate sentence for each step when that helps.
Point out a confusing rule
When preparing your message, remember: Point to the rule or example you found unclear. Explain the game situation so the question can be considered against that game’s stated rules. Different variants may deliberately use different rules. Keep a copy of details you may need later.
Your message after submission
When preparing your message, remember: Your email address and message are saved privately for review. A success message means the submission was stored; it is not a promise of an immediate reply. Keep a copy of a long message before submitting it. One complete report is better than repeated short submissions.
Add the browser you used
Before you submit, read this. Tell us whether you used a phone, tablet or computer, and give the browser name if you know it. Say whether the screen was portrait or landscape. You do not need to share device serial numbers or private identifiers. Include only information relevant to the request.
What not to include in feedback
Do not send passwords, PINs, payment information or sensitive personal details. A game report normally needs only the page, device and sequence of actions. Remove private information from any description you copy. Use a separate sentence for each step when that helps.